When running a web application such as The Customer Factor, it's important to clear your browser cache every so often. It just clears out your browser history making things run faster. A browser can get bogged down if you never clear out history. So we've outlined how to do it below for the two browsers that we recommend (firefox and chrome).
To clear cache, here's how you do it if you're using Firefox as your internet browser:
1) Click the 3 horizontal lines at the top right which says "Open Menu" when you mouse over it.
2) In the menu, click the "Settings" choice.
3) Then click the "Privacy & Security" choice on the left.
4) And on the right is the "Clear Data" button that you need to click.
5) Make sure to check the box for "Cookies and Site Data" and "Cached Web Content" then click "Clear" button. This will clear your cache. Then you can x out of the window/close window (there is no save or ok button to click). Close the browser and reopen.
If you use Google Chrome as your internet browser, then this is how to clear your cache:
1) Click the 3 horizontal lines at dots right in Chrome. If you mouse over it, it says "Customize and control Google Chrome".
2) Click on the "Settings" choice.
3) In the screen that displays, click on the "Privacy and Security".
4) Under the "Privacy and Security" heading there is a "Clear Browsing Data" button. Click it.
5) In this window there will be some checkboxes checked. All you really need checked is "Cached images and files". The other checkboxes you can uncheck.
6) Then click the "Clear Data" at the bottom of the window. That will clear your cache. Then close your browser down completely and reopen.