How To Change Email Address
You can change the default email address used to send emails from The Customer Factor.
1. Click My Account in the left menu.
2. Click Manage Users.
You’ll land on the Manage Users screen. Under Account Details, you’ll see your login users (Name, Email, Username, Administrator, Action).
Change the email
- In the Account Details row for the main user (or the user you want to update), click the pencil icon under Action.
- The Edit User screen opens.
- Find E-mail: and replace the current address with the new one.
- Click Update at the top right of the page.
What this changes
Updating the main user’s email changes the default From email for the account, unless you have a Custom Email set up. If Custom Email is connected, that custom address is what customers usually see as the From address instead.
If you don't have any idea yet of the custom email set up, you can visit this article to learn more about this topic:
Best,
