Disabling Pop-up Blockers in Chrome

Since The Customer Factor is a web-based application, it's important to have your browser properly set up as far as pop-ups. 

We recommend using Google Chrome or Firefox when using The Customer Factor. Assuming you're using Chrome, if not, then visit our Firefox setup article).

Disabling Popups

Click the menu again at the top right in Chrome and this time click “Settings”.

In the section that opens, click “Privacy and Security”. Scroll down and click the “Site settings” button.

Scroll down a little bit, and you’ll see the "Pop-ups and redirects" section.

When you open up the print and email windows for estimates and invoices within The Customer Factor, they can be considered as pop-up windows by the browser, so if you have your pop-up blockers on, then the windows won’t open as they should.

So to disable pop-ups, you can either choose “Don't allow sites to send pop-ups or use redirects” or you can go down to "Customized behaviors" and add the The Customer Factor website as an exception to allow pop-ups only for The Customer Factor.

If you add The Customer Factor as an exception, insert both thecustomerfactor.com and www.thecustomerfactor.com.

When you’re done, click “Add” in the window and x out of settings. And that’s all there is to setting up the Google Chrome browser. 

Regards,