Making Prospects Active Again

Turning prospects back into active prospects can be done by doing one of two things:

1.) On the Prospect Search screen (click "Search" under the "Prospects" tab), you can search specifically for archived prospects. It's the last search at the bottom left, then click Search.

Then on the search results screen, you'll see an "Unarchive" button at the top right, so all you have to do is select the prospect or tick "All" and click "OK" .

2.) The other way to make a prospect active is to do a global search (top of header) or do an archived prospect search, and from the search results screen, you can then click on the link to get into their profile screen.

You'll see a "Make Active" link beside their name. If you click on that, you can immediately make the prospect active again.

Best regards,