Disabling Headers and Footers in Chrome

Since The Customer Factor is a web-based application, it's important to have your browser properly set up as far as pop-ups and print options. 

We recommend using Google Chrome or Firefox when using The Customer Factor, so assuming you're using Chrome (if not, then visit our Firefox setup article) we'll show you how to get rid of the header and footer info in Google Chrome that prints on every page like the URL, the page name, page numbers, etc. 

You want to be able to print a nice clean estimate or invoice so by eliminating headers and footers you can then do that. Then we'll discuss disabling your popups.

Within Chrome, click the dots at the top right which is the menu and click "Print".

Then click the "More Settings" link as shown below:

Next, uncheck the "Headers and footers" checkbox. I recommend just going ahead and clicking the "Print" button so that it retains the change you made to headers and footers.

Disabling Popups

Click the menu again at the top right in Chrome and this time click “Settings”.

In the section that opens, click “Privacy and Security”. Scroll down and click the “Site settings” button. 

Scroll down a little bit and you’ll see "Pop-ups and redirects" section.

When you open up the print and email windows for estimates and invoices within The Customer Factor, they can be considered popup windows by the browser, so if you have your popup blockers on, then the windows won’t open like they should.

So to disable pop-ups, you can either choose “Don't allow sites to send pop-ups or use redirects” or you can go down to "Customized behaviors" and add the The Customer Factor website as an exception to allow pop-ups only for The Customer Factor.

If you add The Customer Factor as an exception, insert both thecustomerfactor.com and www.thecustomerfactor.com.

When you’re done, click “Done” in the window and x out of settings. And that’s all there is to setting up the google chrome browser. 

Regards,